(Please make sure you enter the corrrct email and phone number when booking ! If I can’t reach you to confirm your appointment it will be canceled!)

‼️‼️PLEASE READ‼️‼️

Welcome to Karlai Hair!

Our goal is to make sure we meet all of your hair needs!

ONCE IN THE CHAIR YOU CAN NOT CHANGE YOUR SERVICE

***ABSOLUTELY NO EXTRA*** *****GUEST!!*****

DEPOSIT

• ALL APPOINTMENTS REQUIRE A $25 DEPOSIT.
• DEPOSIT WILL GO TOWARDS SERVICE.
• ALL DEPOSITS ARE NONREFUNDABLE!
• NO DEPOSIT, NO APPOINTMENT!

!!!SUNDAY & MONDAY APPOINTMENTS!!!!

• APPOINTMENTS ON THESE DAYS REQUIRE AN ADDITONAL $50 FEE ON TOP OF DEPOSIT
• FEE WILL NOT GO TOWARDS REMAINING BALANCE
• THESE APPOINTMENTS ARE THE ONLY TIME YOU BOOK VIA TEXT!

SQUEEZE IN APPOINTMENTS

• SQUEEZE IN APPOINTMENTS ARE NOT GUARANTEED
• IF I AM ABLE TO SQUEEZE YOU IN THERE WILL BE AN ADDITIONAL $50 FEE
• $50 WILL FEE NOT GO TOWARDS YOUR BALANCE

INSTALLS WITH HAIR

• HAIR MUST BE PAID FOR IN FULL ONCE APPOINTMENT IS BOOKED
• ONCE YOU BOOK THIS SERVICE MAKE SURE YOU TEXT 832-938-7901 WITH YOUR APPOINTMENT DATE AND TEXTURE OF HAIR YOU WANT FOR YOUR INSTALL AND TO MAKE SURE YOUR LENGTHS ARE IN STOC

PROMPTNESS

• PLEASE ARRIVE ON TIME TO YOUR APPOINTMENT!
• IF YOU ARE 10 MINS LATE YOU WILL BE CHARGED A $10 LATE FEE
• IF YOU ARE 15 MINS LATE YOUR APPOINTMENT WILL BE RESCHEDULED!

NO CALL NO SHOW

• NO CALL NO SHOW WILL RESULT IN YOU BEING BLOCKED FROM FUTURE BOOKING

RESCHEDULE

• IF YOU NEED TO RESCHEDULE PLEASE NOTIFY AT LEAST 24HRS PRIOR.
• RESCHEULDED APPOINTMENTS HAVE TWO WEEKS TO RESCHEDULE IN ORDER TO USE ORIGINAL DEPOSIT FOR APPOINTMENT
• YOU CAN NOT RESCHEDULE MORE THAN TWICE IN A MONTH OR DEPOSIT WILL BE FORFEITED AND YOU WILL HAVE TO PAY A NEW DEPOSIT

GUEST

• ABSOLUTELY NO EXTRA GUEST!
• NO KIDS (UNLESS THEY ARE RECIEVING A SERVICE.)
• NO EXTRA GUEST!

****NO EXCEPTIONS!!****

BRAIDED STYLES

• HAIR IS INCLUDED WITH BRAIDED STYLES.
• ONCE APPOINTMENT IS BOOKED SEND A TEXT WITH APPOINTMENT DATE AND DESIRED HAIR COLOR FOR SERVICE.
• IF SHAMPOO IS NEEDED PLEASE ADD TO APPOINTMENT.

LACE SERVICES

• LACE CLOSURE/FRONTAL/WIG WILL NEED TO BE DROPPED OFF 48 HRS PRIOR TO APPOINTMENT.

CUSTOM WIG CONSTRUCTION

• ALL CUSTOM UNITS REQUIRE HEAD MEASURMENTS (DONE BY ME)!
• CUSTOM UNITS WITH HAIR (PROVIDED BY ME) MUST BE PAID FOR IN FULL

IF YOU HAVE ANY ADDITIONAL QUESTIONS, COMMENTS, OR CONCERNS FEEL FREE TO TXT OR CALL 832-938-7901

*****NO EXTRA GUEST AT ALL!!*****